About us
We built a bank that explains itself.
Because moving money should not require a phone call, and a statement ought to read like a sentence rather than a spreadsheet.
Moving money should not require a phone call.
2019
the year we opened
340,000
accounts held today
$2.1bn
held on behalf of customers
180
people, in three offices
Why we bothered.
Everyone who has ever moved money has had the same afternoon: a payment has left, nobody can say where it is, and the only answer available is to wait and see. The information exists. It is simply not shown to the person whose money it is.
Everyone who has moved money has had the same afternoon: a payment has left and nobody can say where it is. The information exists — it is simply not shown to the person whose money it is.
So we built the boring half properly first — a ledger where every movement has a reason attached, and a receipt for each one that you can send to somebody else. Everything visible on this site is a view onto that.
It is not a philosophy. It is just what happens when the thing underneath is built to be read.
How we got here.
2019
Opened with a current account and nothing else
Two hundred customers in the first month, all of them by word of mouth.
2021
Cards, and the controls that go with them
Freeze, limits and per-merchant blocking — the features people had been asking support to do by hand.
2023
Savings, and the licence to hold them
Deposits protected under the scheme, and the audit that comes with it.
2025
Business accounts
Multi-user access, bulk payouts and an export the accountants stopped complaining about.
2026
340,000 accounts
And the same ledger underneath as the first two hundred.
Who runs it.
The board is listed in full, with their other directorships, in our annual report.
AM
Alex Morgan
Chief Executive
RD
Rosa Delgado
Chief Financial Officer
JA
Joseph Adeyemi
Chief Risk Officer
NL
Nora Lindholm
Chief Technology Officer
Who is accountable.
The details a regulator, a journalist or a careful customer comes here to find — and the route to take if we get something wrong.
Registered entity
Secure Trust
Company number
11 482 206
Regulated by
The authority named in our terms
Deposit protection
Eligible deposits covered
If we get it wrong
Tell us first — most things are settled the same day on chat. If we cannot settle it, we will send you a final response within eight weeks, and you can take it to the ombudsman free of charge.
Read the complaints procedureCome and build it.
We hire in London, Lisbon and Lagos.